The Problem Client Filter

One bad client costs more than ten good clients pay.

You know exactly who I'm talking about.

The client who "forgot" to mention the divorce during your first meeting. The one who changes the scope every Tuesday. The one whose deposit check bounced—twice. The one who's already burned through three contractors and somehow that's everyone else's fault.

You saw the red flags. You took the job anyway.

Maybe you needed the work. Maybe they seemed nice enough. Maybe you convinced yourself this time would be different.

It wasn't different. It never is.

The math is brutal:

• One nightmare client costs $20,000-$50,000+ in direct losses, time waste, opportunity cost, and stress
• 94% of relationship outcomes can be predicted from early behavioral patterns (Gottman Institute research)
• Most contractors lose 3-4 projects per year to clients they should have declined

The Problem Client Filter changes everything.

What's Inside

PART ONE: Understanding the Enemy

• The psychology of problem clients (entitlement, control, financial stress, victim patterns)
• Cognitive biases that make YOU vulnerable (optimism, sunk cost, confirmation, desperation)
• Gottman's Four Horsemen—the 94% accurate predictor of relationship failure
• Why "good vibes" are worthless and patterns are everything

PART TWO: The Screening System

• The 60-point client qualification matrix
• Phone screening scripts that reveal red flags in 5 minutes
• Site visit observation checklist (what to notice before you quote)
• Financial verification techniques (without being awkward)
• The spouse/partner dynamic assessment
• Behavioral interview questions that expose problems

PART THREE: Scripts and Implementation

• 15-minute phone screen script (word-for-word)
• 6 scripts for declining clients professionally
• Boundary-setting conversations that work
• How to fire a client mid-project (legally and safely)

PART FOUR: Implementation & Systems

• Technology stack for client management (by business size)
• Team training protocols
• Monthly client quality review process
• KPI tracking and measurement systems
• Advanced screening techniques for edge cases

PLUS: 10 Real Case Studies

Every case study includes:

• Client type and initial contact
• Red flags present (specific)
• What the contractor missed
• Timeline of disaster (with dollar amounts)
• Total cost breakdown (direct + time + opportunity)
• What the screening system would have caught

The Red Flags You'll Learn to Spot

Immediate Disqualifiers:

• "I've already gotten 5+ quotes but they're all too high"
• "My last contractor disappeared/ripped me off"
• "I need this done by [impossible deadline]"
• "I'm going through a divorce so this needs to be cheap"
• "I know exactly how you should do this job"

Financial Stress Indicators:

• Deposit delay requests
• Vague about funding source
• Cash-only insistence
• Extended payment term negotiations

Behavioral Red Flags:

• Spouse never present at meetings
• Excessive detail control
• Emotional urgency that doesn't match the project
• History of contractor complaints

What This System Delivers

Within 30 Days:

• Screen every new inquiry systematically
• Decline 2-3 problem clients you would have taken
• Sleep better knowing your pipeline is clean

Within 90 Days:

• Nightmare clients become rare exceptions
• Team trained on red flag recognition
• Client quality scores tracking monthly

Within 12 Months:

• $20,000-$50,000+ saved in avoided disasters
• 15-25% profit margin improvement
• 8-12 hours/week freed from client management hell

Who This Is For

This system works for:

• Residential contractors (all trades)
• Remodelers and renovators
• Custom home builders
• Specialty contractors (millwork, tile, concrete, etc.)
• Solo operators to 20+ employee firms

This is NOT for contractors who:

• Take every job because they need the money (you'll keep ignoring red flags)
• Believe "I can handle anyone" (you can't, and the math proves it)
• Won't implement systems (this only works if you use it)

The Investment

$247(Value!) — Less than 1% of what one nightmare client will cost you.

What you get:

• Complete 32,000+ word guide (PDF)
• 26 chapters covering every screening scenario
• 10 detailed case studies with real numbers
• Phone screening scripts (copy/paste ready)
• Site visit observation checklists
• Client decline scripts (6 versions)
• 60-point qualification matrix
• Implementation roadmap (30-day quick start)

No fluff. No motivation. Just the system.

Guarantee

Use the screening system for 90 days. If you don't avoid at least one nightmare client, email me. I'll refund your purchase.

The system works. The only question is whether you'll implement it.

Ready to Stop Working With Nightmare Clients?